GENERAL

Amami Ora is the property of Hermensvalid company subject to management and coordination by Massachusetts Sole prop.

OTHER SITE POLICIES

Please review our Terms & Conditions, Return Policy, Privacy and Cookies Policy (collectively, the “Site Policies"). All Site Policies are incorporated in these Terms and Conditions by this reference and, therefore, apply to your access to, use of, and purchase of products from the Site (“Product”). If you do not agree to our Site Policies, please do not use the Site. We reserve the right to make changes to the Site, the Site Policies, and these Terms and Conditions at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

 

Hermensvalid also owns all the rights to the other apparel displayed on the site and cannot be replicated.

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All portrait art is done by artist Hermen Acheampong under Hermensvalid. Payment is required ahead of time before services will be provided. Revisions can only be made one time after being sent the details for the project.

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Products

The Products are owned and sold on the Website by Hermensvalid. Hermensvalid attempts to be as accurate as possible in the description of the Products. However, we cannot guarantee that any descriptions are totally accurate, complete, reliable, or error-free. Please note that the images of the Products on the Website are for illustrative purposes only and while we have tried to accurately display the colors of products, the actual colors you see will depend on your monitor and may not be accurate.

Purchase for personal use only

You may purchase products on the Site only for personal use and not for resale. By placing your order, you certify that you are purchasing products for personal use only and not for resale and you accept our Terms and Conditions Neither Hermensvalid nor the Provider has any liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

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Ordering and availability

Products may be ordered by clicking on the items you wish to purchase and then following the prompts that will appear on-screen. You may check and correct any input errors in your order up until the point at which you submit your order to us by clicking the "Pay Now" button on the checkout page. All orders are subject to email confirmation by us. After placing an order, you will receive an email from us acknowledging that we have received your order and giving you an order reference number.

Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to buy a Product. All orders are subject to acceptance by us. We are not obliged to accept your order and may, at our discretion, decline to accept any order. You do, however, acknowledge that by clicking on the "Pay Now" button, you enter into an obligation to pay for the Products. Where we accept your order, we will confirm such acceptance to you by sending you an email that confirms that the Product has been despatched (“Despatch Confirmation”). The contract between you and us in relation to the Products ordered (“Contract”) will only be formed when we send you the Despatch Confirmation. After entering into the Contract, we will be under a legal duty to supply you with goods that are in conformity with the Contract. The Contract will relate only to the Product(s) whose despatch we have confirmed in the Despatch Confirmation. We will not be obliged to supply any other Products which may have been part of your order until the despatch of such Products has been confirmed in a separate Despatch Confirmation.

Please note that the Products displayed on the Site may be out-of-stock or discontinued, and availability is not guaranteed.

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RETURNS POLICY 

Please refer to our Return Policy which forms an integral part of these Terms and Conditions. 

  Returned Products must conform to our returns policy below. You have a legal obligation to take reasonable care of the products while they are in your possession, and you must return them in the same condition in which you receive them (except to the extent reasonably necessary to examine them).    This includes the following guidelines:    Products should be returned unworn (other than to try them on), unwashed, undamaged and unused with their original tags; footwear and accessories should be returned in the original boxes provided and inside a protective shipping box;  if the Product comes with a security tag this should be left on; hosiery should only be returned if it is unopened and is in its original package; and lingerie and swimwear must only be tried on over your own lingerie garments.  If you fail to comply with the above obligations (including the conditions of return), we may deduct from the refund an amount to reflect the diminished value of the Product(s) up to the full price of the Product(s).  You cannot cancel a contract for the supply of any of the following Products:  any Products that have been personalized or made to your own bespoke specifications unless such Products were damaged or faulty when delivered to you or have been incorrectly delivered (see    Returns and refunds for customized Products below for more information); earrings of any type including costume or fine jewelry (see Returns and refunds of jewelry below for more information); and any garments or cosmetics Products that have had a hygiene label or seal removed or broken.    Returns and refunds for customized Products    Due to the nature of personalized and monogrammed Products, returns, changes, or cancellations are at our discretion. In exercising this discretion, we will have regard to the level of customization and personalization and also reserve the right to offer a store credit rather than a monetary refund. Store credit is valid for 6 months from the date of issue. This does not affect your statutory rights. Please note, that personalized and/or customized Products may have a long lead-in time before shipping, but payment will be taken at the time of or shortly after you submit your order and in advance of shipping.    Returns and refunds for jewelry We operate a special returns policy for certain jewelry Products due to their value and nature. Any jewelry Products with a value of [£X] or more must be returned to us within [7] days of delivery and should be returned in its original packaging in the same condition in which you received them. Please note that it may take longer than normal to process refunds for such jewelry Products due to their nature, as we assess any diminished value whilst within your care.    Returns Process We recommend that you return Products in their original packaging to ensure the necessary protection when in transit. Instructions for the return of the Product(s) will be included with the delivery package. When cancelling a purchase and returning Products to us you have two options available to you:  1. Depending on where you live, exercise your right to cancel under the Consumer Contracts (Information, Cancellation, and Additional Charges) Regulations 2013 (CCRs). If you choose this option you will be refunded the full price for the Product(s) (subject to our Returns Policy) and the cost of standard delivery but will be liable for the organization and cost of returning the Product(s) to us.  2. Use our Free Returns service. If you choose this option you can return the Product (s) for free and will be refunded the full price for the Product(s) (subject to our Returns Policy) but not the delivery charges.  We describe these two options in more detail below. 

1. Your cancellation right under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (CCRs) 

  Except in relation to certain types of Products (as set out above), you may cancel a contract at any time before your order is delivered and up to 14 days afterward, beginning on the day after you received the Products ("cooling-off period").    To cancel a Contract, you must clearly inform us, preferably:    by email at Hermensvalid@gmail.com. If you cancel an order (or part of an order) during the cooling off period, you must return the Product(s) within 14 days after the day on which you notify us of the cancellation and comply with the Returns Policy.    If you cancel a Contract between us within the 14 day cooling-off period (see above), we will process the refund due to you as soon as possible and, in any case within 14 days after the day on which we receive the Product(s) back or (ii) if earlier, the day on which we receive evidence that you have returned the Product(s) to our returns address.    We will refund the price of the Product(s) in full (subject to any deduction we are entitled to make due to your use of or damage to the Product(s)), including the cost of standard delivery. However, we will not refund your cost of returning the Product(s) to us, and you are responsible for those costs. We will refund any money received from you using the same method originally used by you to pay for your purchase unless agreed otherwise.   

 

Property

All content included on the Site, such as works, images, pictures, dialogues, music, sounds, videos, documents, drawings, figures, logos, menus, web pages, graphics, colors, schemes, tools, fonts, designs, diagrams, layouts, methods, processes, functions and software (collectively, the "Content"), is the property of Hermensvalid and is protected by national and international copyright and other intellectual property laws. You may not reproduce, publish, distribute, display, modify, create derivative work from, or exploit in any way, in whole or in part, the Content without the prior express written consent of Hermensvalid as the case may be. Hermensvalid shall have the exclusive right to authorize or prohibit in their sole discretion any reproduction, publication, distribution, display, modification, creation of derivative work from, or exploitation in any way of, in whole or in part, the Content. Hermensvalid shall have the right, at any time, to claim the authorship of any Content posted on the Site and to object to any use, distortion or other modification of such Content. Any reproduction, publication, distribution, display, modification, or creation of derivative work from, or exploitation in any way of, the Content expressly authorized in writing by Hermensvalid shall be carried out by you for lawful purposes only and in compliance with all applicable laws.

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Licensee and Site Access

The viewing, printing or downloading of any Content from the Site grants you only a limited, nonexclusive and nontransferable license for use solely by you for your own personal use and not for republication, distribution, assignment, sublicense, sale, preparation of derivative works or other use. No part of any Content may be reproduced in any form or incorporated into any information system, electronic or mechanical, other than for your personal use (but not for resale or redistribution). You will be solely responsible for all damages and other harm resulting from your use of the Site and the Content. Hermensvalid shall not be deemed liable for any use of the Site and the Content made by you in violation of any applicable laws and regulations and these Terms and Conditions.

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Except to the extent expressly set out in these terms and conditions, you are not allowed to: 

• Take content or store content of the Site on a server or other storage device connected to a network or create an electronic database by systematically downloading and storing all of the content of the Site; 

• Remove or change any content of the Site or attempt to circumvent security or interfere with the proper working of the Site or the servers on which it is hosted; or  

• Create links to the Site from any other website, without our prior written consent, although you may link from a website that is operated by you provided the link is not misleading or deceptive and fairly indicates its destination, you do not imply that we endorse you, your website, or any products or services you offer, you link to (and do not frame or replicate) the home page of the Site, and the linked website does not contain any content that is unlawful, threatening, abusive, defamatory, pornographic, obscene, vulgar, indecent, offensive or which infringes on the intellectual property rights or other rights of any third party.

 
You must only use the Site and anything available from the Site for lawful purposes (complying with all applicable laws and regulations), in a responsible manner, and not in a way that might damage our name or reputation or that of any of our affiliates.

All rights granted to you under these terms and conditions will terminate immediately in the event that you are in breach of any of them.

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